Manager - Asset Servicing (GWO

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Requisition

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

We are seeking a high-performing Manager, Asset Servicing (Income & Entitlements) to lead a team responsible for the accurate and timely processing of dividends, coupons, claims, and other income and entitlement events across global markets.

This role sits at the center of post-trade operations, partnering closely with Front Office, Technology, and global business partners to deliver exceptional client service, strong risk controls, and operational excellence. You will lead a team supporting multiple asset classes and regions while driving operational improvements and process efficiencies across the Income & Entitlements function.

Is this role right for you? In this role, you will:

• Lead a team responsible for the accurate and timely processing of dividends, coupons, claims, and other income and entitlement events across global markets.
• Ensure a high level of client service by maintaining strong processing accuracy, meeting service level commitments, and responding promptly to internal and external inquiries.
• Act as a subject matter expert on income and entitlement events, providing guidance and consultation to business partners and stakeholders.
• Partner closely with Front, Middle, and Back Office teams to resolve issues, improve communication, and enhance operational effectiveness.
• Lead, coach, and develop a high-performing team in a fast-paced, deadline-driven environment.
• Drive continuous improvement initiatives by identifying opportunities to enhance processes, reduce risk, and improve operational efficiency.
• Lead projects and change initiatives, including business requirements gathering, solution design, testing, implementation, and stakeholder management.
• Ensure effective risk management and adherence to operational, regulatory, AML/ATF, and conduct risk requirements.
• Foster a culture of accountability, collaboration, inclusion, and continuous learning.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Post-secondary education in Finance, Business, Economics, Accounting, or a related discipline.
• Prior experience in Asset Servicing, Capital Markets Operations, Securities Operations, or a related financial services environment.
• Strong knowledge of income processing, including dividends, coupons, claims, and entitlement events across global markets.
• Experience managing income and entitlement processing for equities, fixed income, and stock borrow/loan activity.
• Strong understanding of market claims, fail trades, and entitlement compensation processes.
• Proven experience leading operational projects, process improvement initiatives, and change implementations within a capital markets environment.
• Advanced Excel skills and experience using SQL, VBA, Access, or similar data analysis and reporting tools.
• Experience working with operational risk, controls, regulatory requirements, and audit processes within a financial institution.

What’s in it for you?

• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities – for you and our customers.
• A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
• Diversity, Equity, Inclusion & Allyship
  - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
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