Sales Manager

Description

Work Environment

Expected Hours of Work

Education and Experience

Key Job Functions


Sales & Business Development:
Prospect, secure, and manage social, corporate, and small meeting business. Negotiate food & beverage, function space, room blocks, and hotel services within approved guidelines. Prepare and manage contracts, BEOs, and client proposals.


Event Planning & Execution:
Oversee events from booking through on-site execution, ensuring all client requirements are met and hotel standards are maintained. Coordinate with Banquets, Culinary, and other departments to deliver flawless experiences. Conduct site inspections, client tours, and VIP services as needed.


Guest Experience & GUEST Model:
Deliver personalized, attentive service at all touchpoints: greet warmly, anticipate needs, resolve requests, and thank guests. Ensure client satisfaction before, during, and after each event.


Client Relationship Management:
Maintain client files, update information, follow up post-event, and secure repeat business. Build strong relationships with external contacts, including guests, corporate clients, and community partners.


Collaboration & Leadership:
Promote teamwork, communication, and quality service across departments. Support the hotel’s catering and conference strategy, including participation in planning, reporting, and budget preparation.


Other Responsibilities:
Participate in trade shows, sales trips, and special projects as needed. Perform other duties to support hotel operations and guest satisfaction.

Qualifications and Skills

Additional Job Information/Anticipated

Pay Range

Pay Range: $60,000.00 to $64,000.00 annual base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience. This is a bonus eligible position.

Union/Non-Union: This is a non-union position.

Job vacancy :

This is an active posting and is a new position.

WHO WE ARE

We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission:

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the following protected grounds under The Ontario Human Rights Code or any other characteristic protected by local, Provincial , or Federal laws, rules, or regulations.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL…