Lead Host Position Drake

Position: Dynamic Lead Host Position at The Drake
Join The Drake as a Lead Host, where your passion for hospitality and art can flourish. In this role, you will expertly coordinate reservations and team dynamics at our Toronto venue.

As a key player at The Drake, you'll guide a dedicated host team while using Open Table to enhance guest experiences. This position requires 2-3 years in a high-volume setting, focusing on proactive guest interactions and managing reservations. Your leadership will be crucial as you'll train and instill best practices in your team, fostering a positive environment.

Key Responsibilities:

• Welcome guests with genuine enthusiasm and care

• Operate and enhance Open Table reservation systems

• Ensure effective communication during service

• Lead callback programs for reservation confirmations

• Oversee a cohesive host team operation

Requirements:

• 2-3 years experience in a similar fast-paced role

• Familiarity with Open Table is a plus

• Exceptional communication skills

• Enthusiastic and collaborative attitude

• Availability for varied shifts, including weekends

Lead the charge in delivering memorable experiences at The Drake, where hospitality and culture intersect.
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