Hotel Receptionist at Fairmont Royal York

Join Fairmont Royal York as a Hotel Receptionist and deliver outstanding guest service. Handle check-ins, manage calls, and assist with administrative tasks in a vibrant environment.

The role of Hotel Receptionist involves welcoming guests, managing check-in and check-out processes, and providing exceptional service throughout their stay. Strong communication skills are essential, along with a passion for the hospitality industry. You will engage with guests and stakeholders, ensuring their satisfaction and comfort during their visit. The job requires physical activity, so be prepared for walking and lifting.

Key Responsibilities:

• Register and facilitate guest check-in and check-out

• Support guests by answering calls and inquiries effectively

• Ensure guest satisfaction by monitoring experiences

• Prepare for VIP arrivals and manage supplies

• Uphold and follow emergency procedures promptly

Requirements:

• Prior front desk/reception experience preferred

• Proficient English communication skills

• Familiar with Microsoft Windows XP and PMS systems

• Hospitality diploma or degree beneficial

• Must be available for shift work, including weekends

Contribute to memorable stays for guests at the Fairmont Royal York.
#J-18808-Ljbffr