Embassy Suites Front Office Supervisor

Position: Embassy Suites Front Office Supervisor Role
Take the next step in your hospitality career as a Front Office Supervisor at Embassy Suites by Hilton Toronto Airport. This part-time role focuses on guest satisfaction and team leadership.

In this role, you'll support the Front Office Manager in all aspects of front desk operations. Key tasks involve staff training, overseeing daily functions, and executing financial transactions. Your efforts will directly enhance guest satisfaction and the overall success of our hotel.

Key Responsibilities:

• Train and supervise front desk staff effectively

• Schedule shifts based on predicted occupancy and performance

• Provide guest services including check-ins and reservations

• Up-sell hotel rooms to maximize profits

• Handle financial transactions accurately and securely

Requirements:

• Experience in front desk or related customer service role

• Willingness to work weekends and public holidays

• Understanding of hotel management systems

• Excellent communication and interpersonal skills

• Capability to manage cash and perform banking duties

Elevate your career at Embassy Suites and contribute to a culture of service excellence and teamwork.
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