Assistant F&B Manager

Position

Assistant F&B;
Manager

• Act as a FOH service leader by demonstrating exceptional guest service standards and supporting the FOH service staff on the floor at all times when on duty, for Cassette, Bistro and Events.
• Oversee the setup, execution, and breakdown of banquet events, ensuring alignment with event details and service expectations.
• Review banquet event orders (BEOs) and coordinate with Sales and Culinary teams to ensure accurate and timely execution.
• Lead banquet service during events, managing pacing, staffing deployment, and overall flow of service.
• Maximize guest satisfaction and hotel profitability by ensuring that Food & Beverage services,outlets and operations are functioning in the most optimal manner possible.
• Involved in interviewing, hiring, training, mentoring and leading the FOH (front of house) team members with a focus on growth and development through performance evaluations, resolving problems, providing open communication and coaching when appropriate.
• Improve and maintain service-related internal administration systems to further benefit the department.
• Assist in identifying ways of increasing Food and Beverage revenue.
• Involved in forecasting labour and team scheduling that align with business needs.
• Implement and guide training to improve service levels within the department which includes onboarding, rolling out steps of service and overall service standards.
• Elevate food and beverage service and presentation by proposing initiatives to the F&B;
  Manager.
• Ensure proper cleaning and organization of service stations, bars, dining rooms, equipment, tables and chairs and checklists within the department.
• Assist with the setup and operation of audiovisual (AV) equipment during designated program evenings.
• Follow-up on maintenance deficiencies and ensure everything is in working order.
• Communicate equipment shortages and propose quotes for replenishment.
• Engage with team to keep them motivated with consistent feedback, recognition, development and accountability.
• Guest engagement and accountability for service scores and guest feedback and to work to build regular guests.
• Partner with the F&B; management team and General Manager to maintain service standards.
• Maintain daily cash balance of F&B;
  Petty Cash, floats, and Drop Safe.
• Assist in inventory management, including ordering and weekly inventory counts.
• Communicate and work with all departments to ensure that every guest receives excellent service.
• Review guest feedback platforms and provide appropriate feedback and suggestions to Staff and F&B;
  Manager.
• Manage reservations for all F&B; outlets.
• Comply with all Archive standards, policies and procedures at all times.
• Other tasks and responsibilities as assigned by management.

• A minimum of 2 years of experience in a leadership role within restaurants, hospitality.
• The ability to prioritize, organize and complete work assignments.
• Familiarity with various POS systems is an asset.
• Strong leadership skills including ability to problem solve, motivate staff and exude excellent guest service practice at all times.
• The ability to work efficiently in a fast-paced environment and handle stress effectively.
• Strong communication skills
• Bar background, with knowledge of cocktail theory, wine and spirits.
• Knowledge of classic service styles and Event/Banquet servicing and awareness of current industry trends
• Knowledge of costing, pricing, and menu construction an asset

• Smart Serve Certification
• Ability to meet the physical requirements of the job

A fun and fast-paced environment; casual and flexible work environment. We are committed to delivering exceptional service and making every guest experience a memorable one. Competitive salary, incentive & benefits.

Our team fosters a culture of inclusion and belonging for both team members and guests. We celebrate diversity, collaboration and uniqueness.