Guest Service Agent

Position: Guest Service Agent at InnVest Hotels
Become a Guest Service Agent at Inn Vest Hotels, where your focus is on delivering top-tier guest experiences. Engage daily with guests, manage their requests, and ensure smooth hotel operations.

We are looking for detail-oriented Guest Service Agents to join our team. You're responsible for registering guests, processing check-outs, and coordinating special requests with housekeeping. Your skills in handling payments and balancing accounts are crucial to maintaining our outstanding service standards.

Key Responsibilities:

• Register guests and fulfill special requests

• Manage room status communications with housekeeping

• Process transactions accurately for guest accounts

• Audit and verify daily charges and postings

• Keep the lobby area organized and welcoming

Requirements:

• High school graduate or equivalent

• Proficient in English communication

• Strong administrative and interpersonal skills

• Understanding of computerized reservation systems

• Flexibility to work various shifts, including weekends

Drive guest satisfaction while developing your career at Inn Vest Hotels.
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