Lead Host Hospitality Expertise Drake

Position: Lead Host with Hospitality Expertise at The Drake
Elevate your career as a Lead Host at The Drake, a hallmark of Canadian hospitality in Toronto. This role is designed for hospitality enthusiasts who value guest interaction and efficient reservation management.

At The Drake, your role as Lead Host will involve steering the host team and efficiently using Open Table across various venues. With a minimum of 2-3 years in high-volume service environments, you will ensure guest satisfaction by maintaining rigorous service standards while fostering a collaborative team spirit. Your contribution will actively shape authentic guest experiences.

Key Responsibilities:

• Proactively greet and seat guests according to standards

• Manage and enhance the Open Table reservation system

• Confirm reservations and event inquiries effectively

• Train hosts on service standards and operational procedures

• Conduct regular reviews of reservation practices

Requirements:

• 2-3 years in a similar, busy hospitality role

• Experience with Open Table preferred

• Strong verbal communication skills

• Outgoing, team-focused individual

• Ability to manage high guest volumes gracefully

Join The Drake to share your passion for hospitality and contribute to a pioneering brand in the industry.
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