Housekeeping Supervisor

Housekeeping Supervisor

We are seeking an energetic, motivated leader to join our team at V!

VA Leaside, where you will oversee the day‑to‑day operations of the housekeeping and laundry departments. The role requires a strong commitment to customer service excellence, cleanliness, safety, and hospitality.

Enjoy competitive salary, health benefits, team meals, vacation, sick pay, and more!

Key Responsibilities:

• Plan, organize, supervise, and support the daily operations of the housekeeping and laundry departments.
• Lead, coach, support, onboard, train, and develop housekeeping and laundry team members.
• Create and manage schedules, assignments, attendance, and departmental coverage to meet operational needs.
• Conduct regular inspections and audits to ensure cleanliness and service standards are consistently achieved.
• Complete departmental audits and monitor compliance with V!
  
  VA policies, procedures, and safety standards.
• Monitor inventory, equipment, and supplies, and coordinate orders as required.
• Ensure housekeeping and laundry services are delivered in accordance with established operational, infection prevention, and customer service standards.
• Ensure suites, common areas, dining venues, and back‑of‑house areas are maintained to V!
  
  VA standards.
• Coordinate suite turnovers and move‑in readiness in collaboration with the Move‑In Coordinator and other departments.
• Ensure infection prevention and control practices are followed and enhanced during outbreaks when required.
• Maintain departmental records, checklists, and compliance requirements.
• Maintain accurate health and safety records and ensure MSDS information remains current and accessible.
• Identify and report maintenance, safety, and environmental concerns.
• Foster positive relationships with community members, guests, families, and team members.
• Support emergency response procedures and assume a leadership role during fire alarms, evacuations, and other emergency situations when required.
• Promote a culture of health and safety and support emergency preparedness procedures.
• Participate in community meetings, training, and continuous improvement initiatives.
• Other duties and special projects as assigned.

Qualifications:

• Previous experience in housekeeping operations within retirement living, hospitality, healthcare, or a related environment.
• Previous supervisory or leadership experience, preferably within retirement living, hospitality, healthcare, or a related environment.
• Strong customer service and interpersonal skills.
• Excellent organizational, problem‑solving, and time‑management abilities.
• Demonstrated ability to promote a positive, customer‑service‑focused culture.
• Ability to lead, motivate, coach, and develop team members.
• Knowledge of cleaning procedures, laundry operations, infection prevention and control practices, and health and safety standards.
• Ability to communicate clearly with peers and subordinates.
• Proficiency with Microsoft Office applications.
• Valid CPR/First Aid certification is considered an asset.
• Ability to work flexible hours, including weekends and statutory holidays.
• Available for call‑ins and emergency coverage when required.
• Able to bend, stretch, sit, stand, and lift up to 50 lbs.
• Able to effectively communicate in verbal and written English.

V!

VA Retirement Communities welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Successful applicants will be required to show proof of eligibility to work in Canada for the next six months.

V!

VA Retirement Communities operates within the vulnerable sector and the well‑being of our community members and team members is important. For this reason, all new team members are required to be vaccinated for COVID‑19. Accommodation, including for those who cannot be vaccinated for COVID‑19 due to religious or medical reasons, will be provided in accordance with V!

VA Retirement’s obligations under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Additional Information:

• We use AI tools in screening applications.
• Vacancy status:
  New.

Join us at our upcoming V!

VA Leaside Job Fair.

We’re hiring for our newest community opening Fall 2026—and we’d love to meet you.

July 17 & 18 | 11:00 AM – 5:00 PM
Leaside Memorial Community Gardens – William Lea Room
1073 Millwood Rd., Toronto, ON

Walk‑ins welcome — bring your resume and your energy!

We value your privacy as much as you do. We will not share your email address with any other parties.