Hands-On General Manager

Elevate guest experiences as General Manager at our vibrant Toronto taproom. This leadership role focuses on operations, team management, and driving sales in a dynamic environment.

We are seeking a hands-on General Manager to oversee day-to-day operations in Toronto, leading the front of house team while ensuring exceptional service. In this position, you will spend at least 50% of your time on the taproom floor, directly engaging with guests and coaching staff. Your expertise in hospitality operations and strong team leadership will drive our commercial performance.

Key Responsibilities:

• Lead taproom service to ensure high-quality guest experiences

• Oversee opening and closing procedures daily

• Manage staff schedules and align with business needs

• Coach team members on service standards and product knowledge

• Handle guest inquiries and manage escalations

Requirements:

• 5+ years managing a hospitality venue

• Experience in kitchen oversight is an asset

• Proven leadership in service-driven environments

• Strong organizational and problem-solving skills

• Passion for hospitality with availability for evenings and weekends

Drive our mission to create memorable experiences in Toronto's lively taproom.
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