Front Office Manager At Archive Hospitality Group

Join Archive Hospitality Group as a Front Office Manager to oversee day-to-day operations in a vibrant hotel workplace.

Your role focuses on guest satisfaction and effective revenue management practices. As the Front Office Manager, you will lead the front desk team while creating a welcoming atmosphere for guests. This position requires robust problem-solving skills and the ability to independently manage front of house operations while maximizing revenue. You'll directly influence guest experience by addressing concerns and ensuring all requests are accommodated.

• Supervise Guest Services Supervisors and Agents
• Manage daily front desk operations to meet standards
• Interview, hire, and train staff for optimum performance
• Resolve guest issues efficiently and professionally
• Conduct checks on booking platforms for rate parity

• Minimum 4 years in hotel Rooms Management
• Robust communication skills in English
• Proficiency in Microsoft Word and Excel
• Experience with property management systems
• Ability to lead a unionized team under a CBA

Elevate guest experiences and streamline hotel operations as a Front Office Manager with Archive Hospitality Group.