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Job Description & How to Apply Below
In this strategic position, you will oversee property operations, including Front Office, Food and Beverage, and Housekeeping. Working closely with department heads, you will develop and execute operational strategies that meet guest expectations while optimizing revenue. Your decisions will impact the team and overall property success, ensuring an inviting atmosphere that enhances guest experience.
Key Responsibilities:
• Drive guest satisfaction through team management
• Develop financial strategies aligned with brand goals
• Monitor departmental budgets and performance metrics
• Communicate operational objectives clearly to staff
• Conduct regular property tours to assess service quality
Requirements:
• Bachelor's degree in Hospitality or related field
• 6-8 years in hotel management or leadership
• Proven track record in sales and marketing roles
• Strong interpersonal and leadership skills
• Experience managing budgets and financial reports
Lead the Westin brand's commitment to exceptional service and performance through strategic management.
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