General Manager

General Manager

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

We are seeking an experienced General Manager for The Automotive Building Conference Center located in Toronto, ON.

The Automotive Building at Exhibition Place is a large, multi‑purpose venue that hosts a wide range of events throughout the year, including major conferences, trade shows, conventions, corporate meetings, galas, banquets, and large‑scale public events. The space is designed to accommodate everything from high‑volume exhibitions and consumer shows to formal seated dinners and high‑profile industry gatherings, with flexible layouts that support plenary sessions, breakout meetings, catering operations, and audiovisual production.

It is a central hub during citywide events and exhibitions, offering expansive indoor space that supports complex event logistics, food and beverage service, and high guest traffic in a prominent waterfront location.

The General Manager is charged with general oversight and leadership of all food and beverage operations. They serve as the linchpin for communications, support and resource allocation to optimize unit profitability and meet the day‑to‑day operating budget. The General Manager will provide hands‑on leadership to facilitate dining experiences that exceed guest expectations, while revenue is maximized and expenses are effectively controlled.

The General Manager's highest priorities are to ensure that Sodexo Live!'s standards for quality, service, timeliness, safety, security, sanitation and regulatory compliance are adhered to. The General Manager will plan and prepare for events and activities according to anticipated guest attendance and client expectations, will provide hands‑on management and oversight, and will direct and support post‑event activities, reconciliation and reporting.

The General Manager will establish daily priorities and will direct the ongoing activities of department heads in key functional areas such as administration, culinary production, hospitality, warehousing, sales, accounting and cash management to ensure that operations run smoothly, efficiently and in accordance with client/partner specifications.

• Build and maintain strong relationships with clients to ensure a high level of service and satisfaction
• Provide overall oversight of all food and beverage operations, including event setup and on‑site execution
• Lead and oversee the sales team to support business objectives and event success
• Oversee the culinary team and support day‑to‑day operational needs
• Ensure food and beverage costs are controlled and aligned with budgeted targets for all events
• Partner with the Executive Chef on menu updates and development
• Manage HR‑related matters, including union‑related issues as applicable
• Prepare and review financial reports related to food and beverage operations
• Ensure compliance with company standards, client specifications, contractual obligations, and other legal and regulatory compliance requirements

• Bachelor's degree and/or appropriate combination of education and experience to support on‑the‑job effectiveness
• A minimum of 5 years of previous senior leadership experience within a diverse, contract‑managed food and beverage environment, to include successful management of a large staff and focus on exceptional client and customer service
• Demonstrated financial acumen with significant past P&L responsibility
• Strong working knowledge of food safety, sanitation, and general workplace safety standards with knowledge of Health Department requirements
• Technologically savvy, with high proficiency in all Microsoft Office programs
• Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks
• Proven ability to work effectively with all levels of staff…