Part-Time Hospitality Supervisor at Embassy Suites

Lead the front desk team at Embassy Suites by Hilton Toronto Airport in a Part-Time Front Office Supervisor position. This role emphasizes exceptional service and operational efficiency.

You'll assist the Front Office Manager in ensuring seamless front desk operations. Responsibilities include supervising staff, managing guest interactions, and essential financial processes. Your leadership will play a vital role in achieving guest satisfaction while boosting hotel performance.

Key Responsibilities:

• Assist in the training and supervision of front desk staff

• Manage staff schedules aligned with hotel occupancy rates

• Ensure effective up-selling of rooms for revenue growth

• Process financial transactions following hotel procedures

• Respond to guest inquiries and complaints efficiently

Requirements:

• Customer service experience in hospitality settings

• Flexibility to cover shifts on weekends and public holidays

• Familiarity with hotel operations and guest management

• Strong verbal and written communication skills

• Ability to maintain cash handling and security protocols

Join the Embassy Suites team and enhance your career through leadership and a commitment to guest satisfaction.
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