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Luxury Concierge at SoHo Hotel
Job Description & How to Apply Below
The Concierge serves as an ambassador, providing tailored assistance to guests via phone, in person, and through email. Responsibilities include managing reservations, offering city recommendations, and ensuring exceptional service throughout guests' stays. This part-time role is essential for maintaining high service standards at the hotel while supporting VIP requests and managing daily operations.
Key Responsibilities:
• Provide personalized assistance with inquiries, transportation, and reservations
• Liaise between guests and hotel departments for seamless service
• Ensure exceptional service during guest stays and special requests
• Promote and sell hotel facilities and services with confidence
• Uphold SoHo's standards through professional conduct
Requirements:
• Flexible availability, including evenings and weekends
• Ability to lift and carry items up to 50 lbs
• Excellent organizational and multitasking skills
• Proficient in property management systems
• Strong communication and customer service skills
Deliver exceptional guest experiences with your personalized service at SoHo Hotel Toronto.
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