Housekeeping Manager at Fairmont Royal York

Elevate guest experiences as the Housekeeping Manager at Fairmont Royal York in Toronto. Lead a dedicated team to uphold the highest cleanliness standards while ensuring exceptional service.

As a key leadership figure, you will oversee daily housekeeping operations and maintain impeccable cleanliness across guest rooms and public spaces. Your expertise in team management, communication, and service excellence will drive a culture of hospitality. You’re expected to create a friendly atmosphere, connecting directly with guests, and supporting operational efficiency through collaboration and adherence to brand standards.

Key Responsibilities:

• Oversee day-to-day housekeeping operations and performance

• Lead, coach, and motivate housekeeping team members

• Maintain detailed cleaning standards and practices

• Foster cross-departmental relationships for seamless service

• Conduct regular audits and performance reviews of staff

Requirements:

• Degree in Hospitality Management or related field preferred

• Proven experience in housekeeping leadership roles

• Proficient in Property Management Systems and Microsoft Office

• Strong communication and human resource management skills

• Ability to work a flexible schedule, including weekends and evenings

Utilize your leadership and organizational skills to ensure the Fairmont Royal York remains a benchmark of hospitality in Toronto.
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