Concierge at SoHo Hotel

Elevate guest experiences at SoHo Hotel Toronto as a Concierge. Deliver luxury, personalized service while assisting with reservations, transportation, and special requests in this part-time, on-site role.

The Concierge serves as a knowledgeable ambassador for SoHo Hotel and the city, ensuring exceptional service before, during, and after guest stays. This position requires clear communication, professionalism, and a proactive approach to guest needs. You will work closely with various hotel departments to enhance overall guest satisfaction.

Key Responsibilities:

• Provide personalized assistance via phone, in person, and email

• Act as a liaison between guests and hotel departments

• Deliver amenities daily to enhance guest experiences

• Promote hotel facilities and services confidently

• Ensure seamless service for VIP and special attention guests

Requirements:

• Flexible availability for varying shifts, including holidays

• Ability to lift up to 50 lbs independently

• Strong multitasking and organizational skills

• Proficient in property management systems

• Previous hotel experience preferred

Bring your customer service skills and passion for hospitality to enhance every guest’s journey at SoHo Hotel Toronto.
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