Part-time Room Attendant

Work Environment

Guest rooms with potential for guest-facing contact. All areas of the facility.

Can exert up to 50 pounds occasionally or 20 pounds frequently to lift, carry, push, pull or otherwise move objects. Requires frequent bending, kneeling, reaching, and standing during the entire shift.

Flexible days of the week, including weekends, holidays, and variable shifts (days or nights). Ten‑hour shifts are sometimes required.

• Deliver on Sonesta’s promise of service in all interactions with guests and clients according to G.U.E.S.T. standards.
• Clean and service rooms and areas according to established Sonesta standards, including making beds, dusting, vacuuming, disinfecting, sanitizing, removing trash, sweeping, mopping and polishing.
• Complete all pre‑cleaning duties, such as replenishing guest supplies, prepping cleaning supplies, and linen for the housekeeping shift.
• Replenish chemical bottles and check stocking levels of all consumables, replacing them when appropriate.
• Protect company assets and ensure equipment is functioning correctly.
• Complete all assigned paperwork accurately and in a timely manner.
• Report room status through the hotel’s established system.
• Notify the supervisor of any missing items in the guest room (irons, hair dryers, ice buckets, remote controls, etc.) and of any damages, defects, maintenance repairs or disturbances.
• Handle reasonable complaints or requests with professionalism and patience.
• Process all lost and found items according to established procedures.
• Ensure overall guest satisfaction.
• Display a professional appearance and demeanor at all times.
• Adhere to all housekeeping procedures and company policies.
• Attend departmental pre‑shift and mandatory meetings.
• Ensure all amenities in checkout rooms are replaced and put back in order.
• Perform other duties as requested by management.

• Excellent organizational skills and attention to detail.
• Effective prioritization and time‑management skills.
• Able to maneuver linen carts weighing up to 140lbs.
• Capable of working quickly without compromising quality.
• Can work with minimal supervision while maintaining a high level of performance.
• Attentive, friendly, helpful and courteous toward all guests, managers and fellow employees.
• Previous experience in housekeeping (hotel) is preferred.
• Education and experience required for the position.

$22.03 to $24.48 per hour. Pay rate follows the applicable contract requirements.

This is a unionized position. The employee is eligible for union benefits and collective bargaining representation.

• Food and Beverage Discount
• RRSP Match
• Tool and Shoe Reimbursement
• Competitive Medical and Dental Benefits
• Competitive Extended Health Care Coverage
• Tuition Reimbursement
• Employee Assistance Program
• Competitive Short‑ and Long‑term Disability Program
• Paid Vacation
• Paid Sick Days
• Employee Discounted Hotel Rate (all brands)

We are an equal‑opportunity employer. The Yorkville Royal Sonesta Hotel is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Applicants who need accommodation should contact Human Resources.