Client-Focused Lobby Ambassador

Elevate guest experiences as a Lobby Ambassador at Jones Lang LaSalle in Toronto, ON. Deliver exceptional customer service through proactive engagement and hospitality from arrival to departure.

As a Lobby Ambassador, you will create warm, welcoming experiences for visitors. With 2-3 years of customer service or hospitality experience, you will enthusiastically assist guests and staff. Engage proactively to ensure seamless service, providing expert advice on local attractions and amenities.

Key Responsibilities:

• Welcome guests and assist with office orientations

• Engage visitors with timely, helpful information

• Maintain visibility and establish rapport in the workplace

• Match services thoughtfully to guests’ needs

• Build connections throughout the hospitality industry

Requirements:

• 2-3 years in customer service or hospitality roles

• Passion for creating memorable guest experiences

• Flexibility in managing changing priorities

• Proficient in professional written and spoken English

• Familiarity with Microsoft Office and IT platforms

Deliver warm, engaging service and hospitality expertise as a Lobby Ambassador with JLL in Toronto.
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