Toronto Conference Team Lead - Hospitality Focus

Join Norton Rose Fulbright as a Conference Team Lead in Toronto and enhance service excellence in conference and hospitality operations. Oversee a dedicated team to deliver premium experiences.

As the Conference & Hospitality Team Lead, you will be instrumental in managing the conference floor at Norton Rose Fulbright Canada's Toronto office. With 5+ years in client-facing operations, your leadership will guide a team delivering best-in-class hospitality and event services. This role merges strategic oversight with hands-on management in a dynamic environment.

Key Responsibilities:

• Manage day-to-day operations of conference and hospitality services

• Coach and develop a high-performing catering and service team

• Ensure smooth execution of meetings and events

• Establish front-of-house service standards for clients

• Collaborate with various departments for optimal service delivery

Requirements:

• At least 5 years in hospitality or conference services

• Experience in team leadership and performance management

• Strong organizational and communication skills

• Proficiency in Microsoft Office and event management tools

• Willingness to work flexible hours as needed

Bring your expertise in hospitality and client satisfaction to this pivotal leadership role at Norton Rose Fulbright in Toronto.
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