Conference Centre Team Lead

Elevate client experiences as a Meeting and Conference Centre Team Lead at Norton Rose Fulbright in Toronto. Drive excellence in operations, hospitality, and client interaction on our conference floor.

This leadership role operates within a vibrant professional services environment. You will oversee daily functions of the conference floor and ensure top-notch catering and reception services. Key skills include strong operational management, communication, and team leadership to foster a culture of service excellence across all client touchpoints.

Key Responsibilities:

• Manage daily conference floor operations and maintenance standards

• Coordinate internal and external meetings, catering, and AV services

• Address scheduling conflicts and service issues proactively

• Develop and lead the conference services team effectively

• Ensure high-quality hospitality and vendor relationship management

Requirements:

• 5+ years in conference services or hospitality roles

• Previous leadership and training experience required

• Strong organizational and stakeholder management skills

• Proficiency with Microsoft Office and event management systems

• Fluency in English;
French is a plus

Become a hands-on leader at Norton Rose Fulbright, enhancing client service through superior operations and hospitality management.
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