Pursuit's Front Office Manager

Position: Pursuit's Front Office Manager Opportunity
Shape memorable guest experiences as Front Office Manager with Pursuit. Ensure high standards of guest service and operational efficiency throughout the front desk.

In this pivotal role, you will leverage your 5-7 years of hospitality experience to lead the Front Desk team, managing both performance and guest satisfaction. Your proactive engagement with operational functions will allow you to support revenue goals while enhancing client experiences. Your hands-on leadership will drive team morale and quality service across the board.

Key Responsibilities:

• Manage Front Desk operations and staff training

• Handle group check-ins, arrivals, and departures

• Oversee guest feedback and resolution processes

• Collaborate with other departments for operational efficiency

• Maintain accurate Front Office payroll and schedules

Requirements:

• 5–7 years’ experience in hospitality management

• Previous Front Desk or Rooms Division role required

• Proven ability to lead teams and coach individuals

• Solid communication and organizational skills

• Valid Class 5 Driver’s License

Contribute your skills in leadership and guest relations at Pursuit.
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