Product Manager for Guest Recognition

Elevate guest recognition with Four Seasons as the Manager for Golden. This hybrid role emphasizes leadership and strategic innovation in luxury hotel management.

You will be pivotal in developing the Golden UI and ensuring its successful rollout in properties globally. Collaborating cross-functionally with product teams and IT, your role includes managing backlogs, workshops, and feature prioritization to create superior guest and employee experiences. Experience in hotel operations and reservation systems is essential for driving impactful change.

Key Responsibilities:

• Manage communication about new releases with hotel properties

• Prioritize development features with technical teams

• Create user-friendly designs for better experiences

• Coordinate alignment meetings with stakeholders

• Assist in guest recognition tool implementation

Requirements:

• Bachelor’s Degree in Hospitality is preferred

• 3-5 years in relevant hospitality positions

• Experience with operations software like PMS or Golden

• Strong understanding of guest recognition programs

• Proven ability to innovate and deliver results

Lead the Golden product with creativity and strategic insight at Four Seasons.
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