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Job Description & How to Apply Below
This vital role focuses on managing room operations and staff to enhance guest satisfaction and improve overall hotel performance. You will oversee service standards, maintain cleanliness, and collaborate with various departments to ensure personalized experiences for all guests. Join Park Hyatt Toronto, recognized as a Great Place to Work from 2023 to 2026, and contribute to a culture of respect, integrity, and inclusion.
Key Responsibilities:
• Oversee daily operations in the rooms area
• Liaise with Sales and Marketing for optimal revenue
• Welcome regular and VIP guests personally
• Inspect hotel areas for cleanliness and comfort
• Plan effective upselling activities to boost revenue
Requirements:
• 2-5 years of hotel management experience
• Proficient in Microsoft Office and hospitality software
• Flexible schedule, including weekends
• Proven leadership and multitasking skills
• Strong understanding of hotel policies and operations
Bring your managerial expertise and passion for hospitality to Park Hyatt Toronto, ensuring an exceptional experience for both guests and team members.
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