Hotel Duty Manager in Downtown

Join Pantages Hotel as a Duty Manager, blending modern style with exceptional hospitality in Downtown Toronto. This engaging role focuses on operations and guest enjoyment in a vibrant hotel setting.

As the Duty Manager, you'll play a pivotal role at Pantages Hotel, ensuring seamless guest services and operational efficiency. You'll monitor the hotel’s room inventory, guide guest services team members, and analyze both booking trends and upselling opportunities. This position is perfect for a passionate leader who thrives in a fast-paced environment and enjoys making every guest experience unforgettable.

Key Responsibilities:

• Manage daily guest services operations with a proactive approach

• Monitor room inventory and coordinate with revenue management

• Use reporting tools to identify revenue-enhancing opportunities

• Provide training on systems and service standards

• Facilitate communication among departments for quality service

Requirements:

• Supervisory experience in hospitality is a plus

• Experience with property management systems an asset

• Strong verbal and written communication skills

• Ability to multitask under pressure

• Must be available for varying shift schedules

Step into a dynamic role, delivering exceptional service at Pantages Hotel in Toronto.
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