Altea Front of House Supervisor Role

Lead the Front of House team at Altea, making each member's experience exceptional in this unique fitness facility. Focused on hospitality, this role demands visibility and proactive engagement.

As the Front of House Supervisor, you will guide a team dedicated to delivering unparalleled service and hospitality s position emphasizes effective team leadership and maintaining a high standard throughout everyday operations. Your ability to proactively address concerns and manage experiences will define member perceptions of the facility.

Key Responsibilities:

• Develop and schedule front of house staff effectively

• Protect and enhance the member experience consistently

• Manage front desk operations, including check-ins

• Execute rapid and professional service recovery

• Uphold cleanliness and presentation standards daily

Requirements:

• 2–4 years in a supervisory position within hospitality

• Proven ability to lead and manage service standards

• Strong conflict resolution and people skills

• Familiarity with front desk management systems

• Background check required prior to employment

Drive consistent service excellence and hospitality as a Front of House Supervisor at Altea.
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