Front desk agent

Travelodge Toronto East

• Education:
  
  College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. or equivalent experience.
• Work setting:
  Hotel, motel, resort.
• Tasks:
  Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Provide general information about points of interest in the area.
• Exchange foreign currency.
• Process guests' departures, calculate charges and receive payments.
• Balance cash and complete balance sheets, cash reports and related forms.
• Maintain an inventory of vacancies, reservations and room assignments.
• Follow emergency and safety procedures.
• Clerical duties (i.e. faxing, filing, photocopying).
• Answer telephone and relay telephone calls and messages.
• Assist clients/guests with special needs.
• Contact customers to deliver requested wakeup calls.
• Perform light housekeeping and cleaning duties.
• Provide customer service.
• Computer and technology knowledge:
  Multi-line switchboard.
• Word processing software.
• Database software.
• Computerized bookkeeping system.
• Central reservation system (CRS).
• Spreadsheet.
• Internet.
• Opera.
• Security and safety:
  Bondable.
• Credit check.
• Criminal record check.
• Transportation/travel information:
  Own transportation.
• Public transportation is available.
• Work conditions and physical capabilities:
  Attention to detail.
• Fast-paced environment.
• Standing for extended periods.
• Work under pressure.
• Personal suitability:
  Client focus.
• Dependability.
• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Judgement.
• Organized.
• Reliability.
• Team player.
• Screening questions:
  Are you available for shift or on-call work?.
• Are you available to start on the date listed in the job posting?.
• Are you currently a student?.
• Do you have experience working in this field?.
• Do you have the required certifications listed in the job posting?.
• Employment terms options:
  Evening.
• Experience:
  
  1 year to less than 2 years.
• Employment terms options:
  Flexible hours.
• Morning.
• Night.
• On call.
• Day.
• Weekend.
• Financial benefits:
  
  Bonus.

• Location 20 milner business court Scarborough , ON M1B 3M6
• Work location On site
• Salary $ 20.00 HOUR hourly / 24 to 40 hours per week
• Terms of employment Permanent employment Part time
• Morning, Day, Evening, Night, Weekend, On call, Flexible hours
• Starts as soon as possible
• Benefits:
  
  Financial benefits
• vacancies 1 vacancy
• Source Job Bank #3636973

Bilingual

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• or equivalent experience

1 year to less than 2 years

Work must be completed at the physical location. There is no option to work remotely.

• Hotel, motel, resort

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Exchange foreign currency
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service

• Multi-line switchboard
• Word processing software
• Database software
• Computerized bookkeeping system
• Central reservation system (CRS)
• Spreadsheet
• Internet
• Opera

• Bondable
• Credit check
• Criminal record check

• Own transportation
• Public transportation is available

• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Work under pressure

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player

• Bonus

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada
. The employer will not respond to your application.