Banquet Manager at Shangri-La

Elevate your hospitality career as a Banquet Manager at Shangri-La Toronto, where impeccable service meets luxury. Lead a passionate team dedicated to exceptional guest experiences and high-quality standards.

As a Banquet Manager, you will drive service excellence while ensuring operational efficiency in the vibrant environment of Shangri-La Toronto. Your leadership will focus on personalized service, financial oversight, and maintaining the highest standards in a dynamic banquet setting. Inspire your colleagues through training, coaching, and a commitment to integrity in hospitality.

Key Responsibilities:

• Lead the team to deliver 5-Star service standards

• Review guest satisfaction and implement improvements

• Inspire warmth and professionalism in service

• Participate in colleague recruitment and training

• Oversee department budgets and productivity strategies

Requirements:

• Minimum 2 years in a luxury hotel or similar

• Degree in Food and Beverage/Hospitality Management preferred

• Expertise in fine dining and wine knowledge

• Strong communication and leadership skills

• Smart Service certification required

Make a lasting impact through exceptional service and leadership at Shangri-La Toronto.
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