Assistant Manager Guest Services Operations

Pursue a management role at Courtyard by Marriott in Toronto as an Assistant Manager focused on Guest Services Operations. Foster exceptional customer relations and optimize daily hotel operations in a full-time position.

In this entry-level management position, you will oversee Rooms Operations including Housekeeping and Recreation. Strive for guest and employee satisfaction while ensuring compliance with hotel standards and budgets. Cultivate your hospitality career by engaging with guests and leading a diverse team.

Key Responsibilities:

• Manage Front Desk operations and complete shift tasks

• Evaluate room operations information to drive performance

• Supervise various operational areas in the absence of managers

• Ensure adherence to service and safety policies

• Assist in budget management and departmental training

Requirements:

• High school diploma/GED with a minimum of 4 years experience

• OR a 2-year degree with 2 years in a related field

• Experience in front desk or guest services roles

• Strong communication and leadership capabilities

• Familiarity with hospitality operations and training

Drive customer satisfaction and operational excellence at Courtyard by Marriott as an Assistant Manager.