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Swissport as Lead Lounge Agent

Job in Toronto, Ontario, C6A, Canada
Listing for: Swissport International
Full Time position
Listed on 2026-09-26
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services
Salary/Wage Range or Industry Benchmark: 21 - 23 CAD Hourly CAD 21.00 23.00 HOUR
Job Description & How to Apply Below
Position: Join Swissport as Lead Lounge Agent
Become a Lead Lounge Agent at Swissport, where you will provide exceptional service and support in a busy airport lounge environment. Lead by example and ensure guest satisfaction.

As a Lead Lounge Agent, your leadership will guide a team and enhance the experience of travelers in Aspire Lounges. Your tasks will include supervising lounge operations, verifying guest eligibility, and ensuring a high standard of service. This role is essential for those who enjoy hospitality and teamwork.

Key Responsibilities:

• Lead and manage operations within the lounge

• Introduce guests to available lounge services

• Monitor guest access and resolve issues

• Handle inventory and restocking tasks

• Ensure cleanliness and compliance with safety standards

Requirements:

• High School diploma or GED equivalent

• Proven experience in customer service and hospitality

• Strong English communication skills, French is a plus

• Flexible availability for various shifts

• Positive attitude with attention to detail

Step into a rewarding role with Swissport and make every traveler's experience extraordinary.
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