Operations Assistant Manager at Courtyard

Embrace a management role at Courtyard by Marriott in Toronto, Ontario. This full-time position invites you to support Rooms Operations while gaining hands-on leadership experience in various hotel departments.

Courtyard by Marriott is seeking an Assistant Manager of Operations to supervise day-to-day activities in Rooms Operations and oversee Housekeeping, Recreation, and Concierge services. This entry-level managerial role demands effective collaboration with staff to ensure guest satisfaction and cleanliness standards are met. You will engage in diverse operational tasks that impact financial goals while maximizing guest experiences.

Key Responsibilities:

• Supervise Front Desk, Housekeeping, and related services

• Operate equipment and address malfunctions promptly

• Run room operations reports to optimize performance

• Ensure employee uniforms and supplies are available

• Coach and mentor staff to enhance service quality

Requirements:

• High school diploma with 4 years of experience

• 2-year degree in Hospitality, preferred with 2 years of experience

• Knowledge of hotel operations and guest services

• Strong leadership and communication skills

• Ability to manage staffing and employee performance

Leverage your operational expertise in a dynamic hotel environment while enhancing guest satisfaction at Courtyard by Marriott in Toronto.