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Operations Manager - Dining and Housekeeping
Job Description & How to Apply Below
Why Aramark
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Job Description
Title:
Operations Manager - Dining and Housekeeping
Requisition #: 685430
Location:
Greater Toronto Area, ON, CA Career Area:
Professional & Management Information at a Glance
Job Description
At Aramark, we are continuing to grow and expand our operations across the Greater Toronoto Area . As part of that growth, we are looking to connect with experienced and passionate Operations Managers who would be interested in future leadership opportunities within our organization to lead dining, catering, housekeeping and laundry services in one of various industries.
Operations Managers responsible for dining, catering, housekeeping and laundry services play a critical role in overseeing operations, client relationships, financial performance, employee engagement, and operational excellence. Successful leaders are customer-focused, results-driven, and passionate about creating outstanding experiences for clients, guests, and team members.
If you're looking to grow your career with a company that values innovation, leadership, and service excellence, we encourage you to join our talent community.
Job Responsibilities
Be seen as a senior leader for all operations and advocate for both our client and Aramark
Accountable and responsible for maintaining a culture focused on safety in everything we do
Build and lead management teams capable of delivering innovation, quality, and operational excellence across all service lines
Deliver the highest quality services while exceeding client and customer expectations
Drive revenue growth across service lines through exceptional execution and targeted business development initiatives
Support client and stakeholder initiatives while identifying opportunities to strengthen partnerships
Deliver sustainability goals as they pertain to food services
Manage client premises, capital assets, and facilities in a professional manner
Connect, influence, and bring creative and strategic thinking to build and maintain stakeholder advocacy
Develop strategic operating plans aligned with client objectives and sustainable business practices
Establish and maintain food production systems and procedures for ordering, receiving, storing, preparing, and serving food products safely and efficiently
Develop operational forecasts, monitor expenses, and report variances
Develop client communication strategies and conduct regular business reviews to share successes, opportunities, and progress against annual operating plans
Ensure successful implementation of operational programs and executional frameworks
Recruit, coach, mentor, and develop Front Line Supervisors and other operational leaders
Build strong relationships within local communities and develop professional networks that support future business opportunities and organizational growth
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Minimum 5 years of experience leading large teams in food service, hospitality and environmental services
University Degree, College Diploma, or equivalent experience in Business Administration, Hospitality Management, or a related field preferred
Advanced food safety certification preferred
Strong financial acumen, including food cost, labour management, inventory control, and budgeting
Proven ability to analyze financial statements, operating reports, and budget variance reports
Demonstrated success recruiting, developing, and retaining diverse teams in a dynamic environment
Experience managing teams of 20 or more associates
Strong leadership, coaching, and people development skills
Excellent attention to detail and commitment to operational excellence
Catering experience considered an asset
Positive attitude and strong customer-focused mindset
Proven ability to build and maintain internal and external relationships at all levels, including senior leadership and clients
Knowledge of regulatory requirements including WHMIS, Occupational Health & Safety, and infection prevention and control practices
Strong computer skills, including Microsoft Excel, PowerPoint, and Word
Excellent verbal and written communication skills
Ability to adapt to new environments and successfully lead change initiatives
What We Offer You:
Time to Recharge :
Three…
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