Senior Operations Manager, Housekeeping

A Storied Past. A Brilliant Future.

For nearly a century, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told.

Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

We are seeking an individual with a keen attention to detail and a passion for providing the highest levels of service. The Senior Operations Manager, Housekeeping must be highly organized and have strong communication and motivational skills that will lead to superior levels of cleanliness in all guest rooms and public areas of the Fairmont Royal York. Using a balanced score card approach that considers the needs of all our stakeholders, you will ensure that the daily operation is achieving and exceeding targeted KPI’s.

Active participation in the strategic planning and vision of the department, division and hotel will ensure a seamless experience for our guests and colleagues alike.