Banquet Service Supervisor MLSE

Supervise banquet service for MLSE, using restaurant knowledge, food and wine expertise, and calm communication during busy events.

This Catering Supervisor manages floor service, guest concerns, staff duties, and closing responsibilities. You will support catering and a la carte operations while liaising with kitchens and clients. The position also includes coaching staff, attending BEO meetings, and following MLSE service, health, and safety policies.

• Supervise event floors and respond to client concerns
• Resolve order discrepancies calmly and professionally
• Complete pre-service, post-service, and closing duties
• Coach, train, and motivate staff through service
• Attend BEO meetings and track change log updates

• Practical knowledge of restaurant principles and service etiquette
• Comprehensive knowledge of food and wine
• Exceptional interpersonal and communication skills
• Ability to manage multiple priorities under pressure
• Ongoing awareness of client satisfaction

Bring banquet supervision, service etiquette, and communication skills to memorable event experiences delivered through MLSE hospitality operations.