People Operations Associate

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their Linked In profiles!

People Operations Associate plays a vital role in delivering a consistent and data-driven employee experience across global regions with focus on the Americas. We are looking for someone who is passionate about HR systems, enjoys working with data, and is eager to streamline and improve processes through technology.

You will work closely with colleagues across the globe to ensure our HR systems (including Bamboo

HR) are maintained accurately, integrated effectively with other platforms, and optimized to support global compliance and employee lifecycle operations.

❗This is a full-time, permanent position.

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Location: This is a hybrid role
, requiring the successful candidate to work 3 days a week in our Toronto office located at 351 King Street East, Toronto, Ontario

• HRIS & Data Management:
• Maintain and update employee records in our HRIS (Bamboo
  
  HR), ensuring accuracy, consistency, and compliance with data protection regulations.
• Conduct regular audits of system data and processes, flagging discrepancies and implementing corrective actions.
• Support system updates, permissions management, and integrations with payroll, IT, and other internal platforms.
• Partner with our Senior HR Analyst to generate reports to support decision-making and provide insights into workforce trends.

• Execute key employee lifecycle processes (onboarding, job changes, offboarding) using HR systems and automation tools.
• Help improve HR workflows and documentation, contributing to the development of Standard Operating Procedures (SOPs).
• Partner with IT and Finance to ensure seamless data flow across platforms and alignment with internal controls.

• Support compliance with regional labor laws and Caseware policies through timely documentation and system updates.
• Assist with the rollout and tracking of policy changes, ensuring acknowledgment through the HRIS.
• Maintain digital employee files and ensure data handling aligns with global privacy and audit standards.

• Coordinate onboarding logistics via HR systems, including system provisioning, welcome communications, and workflow triggers.
• Act as a system-savvy point of contact for employees based in the Americas, guiding them through key processes with consistency and professionalism.
• Collaborate with global team members to align system messaging and user experience across regions.

• 1–3 years of experience in HR operations, or a similar role (internships or co‑op placements also considered).
• Hands‑on experience working with HRIS platforms (Bamboo
  
  HR preferred) and strong technical aptitude.
• Comfort with Excel and reporting tools.
• High attention to detail and commitment to data integrity and confidentiality.
• Interest in process improvement and leveraging technology for HR efficiency.
• Strong communication and collaboration skills, especially in a remote or global environment.
• HR coursework, HR certification in‑progress (e.g. CHRP), or related education is an asset.

Innovation is at our core. We work with cutting‑edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.

We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.

Work‑life balance is important to us. We offer flexible work options, remote opportunities, and generous time‑off policies to ensure a healthy work‑life balance.

We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.

We are driven by impactful work. Your contributions directly affect how our clients manage…