Human Resources Operations Manager

Responsibilities

• Lead processes for our end-to-end employee lifecycle and help develop solutions that enhance our overall employee experience.
• Support the integration of digital HRIS solutions to strengthen employee experience, engagement, and organization effectiveness.
• Provide subject matter expertise and work with business leaders to ensure processes are clear, followed, improved, or updated where need be.
• Develop and lead the bilingual HR Helpdesk team to deliver on employee life cycle activities (hiring, onboarding, leaves, creating offer letters, termination letters and actions, job changes, pay changes, system updates etc.)
• Seek ways to continually improve on the support we provide to the business along with delivering day to day sometimes urgent responses and actions.
• Work collaboratively with the People Team leaders to support strategic short and long-term goals while building a trusted, collaborative, and supportive team approach.
• Ensure user adoption and Self-Service mindset by creating communication, correspondence and learning material associated with HRIS adoption and optimization.
• Subject matter expert and owner of HRIS system, HR policies and procedures including updating, maintaining, creating, posting, and managing annual review and sign off for all People Team policies. Ensures compliance with other teams in policy standards and adherence to Federal and Provincial employment legislation.
• Collaborates closely with Talent Acquisition, Talent Management and Total Rewards team supporting program administration tasks, cyclical execution of activities, reporting and communication.
• Responsible for the integrity, reporting and maintenance of employee data, privacy standards, cyber controls and working with internal audit teams to ensure compliance.
• Identify opportunities to continuously improve the overall operations of the People team from a process and technology lens. This can include automation, process/system efficiencies, knowledge management to elevate the overall employee experience.
• Work with internal IT partners to further develop and improve HRIS capabilities and system implementation.
• Participate in special projects for the People Team as required.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if one is needed to participate in the job application or interview process, please contact

Vaco by Highspring respects your privacy and is committed to providing transparent notice of our policies in English here and in French here. Additionally, the company uses AI to perform preliminary screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco/Highspring does not know and cannot opine on if its client’s use of AI products in hiring.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual’s skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

Having said that Vaco by Highspring believes that the salary range referenced reasonably estimates the base compensation for an individual hired into this position. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company’s retirement plan (or similar retirement benefits).