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Senior Manager, Employee Relations and Strategic Initiatives

Job in Toronto, Ontario, M5A, Canada
Listing for: The Toronto-Dominion Bank (Canada)
Full Time position
Listed on 2026-02-22
Job specializations:
  • HR/Recruitment
    Talent Manager, HR Manager, Employee Relations, Regulatory Compliance Specialist
  • Management
    Talent Manager, HR Manager, Employee Relations, Regulatory Compliance Specialist
Job Description & How to Apply Below

Description

:

Reporting to the AVP, HR Employee Relations, the Senior Manager, Employee Relations and Strategic Initiatives oversees a team of Employee Relations Managers and HR Advice professionals who deliver strategic guidance and consultation across the organization. The role is accountable for managing complex and sensitive employment matters while partnering with People Managers, HR Business Partners, and COEs to provide integrated, risk‑informed recommendations and solutions.

This includes leading strategic initiatives, ensuring consistent application of policies, and promoting a positive employee relations climate rooted in compliance, fairness, and operational excellence.

KEY ACCOUNTABILITIES

  • Lead, coach, and develop a team of Employee Relations Managers and HR Advice professionals to ensure consistent, high‑quality consultation across the enterprise.

  • Oversee complex and high‑risk employment matters, including third party demands, workplace change strategies, and executive‑level disengagements, ensuring legal and policy compliance.

  • Provide strategic guidance to leaders and HRBPs on sensitive ER and HR Advice issues, balancing risk mitigation, organizational values, and colleague experience.

  • Advise upon employment risk issues, working closely with legal counsel, for bank-wide strategic initiatives (e.g., policy modernization, process improvements, major program changes).

  • Analyze ER trends and escalations to identify systemic risks, inform strategy, and develop proactive interventions.

  • Serve as a key escalation point for complex or precedent‑setting ER matters requiring senior‑level judgment.

  • Partner with COEs to ensure ER and HR Advice practices align with broader enterprise strategy, including policy updates and change management efforts.

  • Drive operational efficiency through continuous improvement of workflows and internal processes.

  • Keep current on key trends in the industry and HR landscape, translating into organizational insight

  • EXPERIENCE & EDUCATION

  • Undergraduate degree in Human Resources, Industrial Relations, Business, Law, or related field.

  • 10+ years of progressive HR experience with a focus on Employee Relations, HR Advisory, or related HR COE work.

  • Strong understanding of employment law, risk mitigation, and regulatory requirements, with ability to interpret and apply policies consistently.

  • Proven experience leading or advising on complex, high‑risk ER matters

  • Demonstrated ability to lead teams, including coaching, talent development, and performance management

  • Experience providing strategic guidance to senior leaders and HRBPs on sensitive and enterprise‑wide HR issues.

  • Who We Are:

    TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.

    TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

    Our Total Rewards Package
    Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

    Additional Information:
    We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

    Please be…

    Position Requirements
    10+ Years work experience
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