Employment Support Specialist

Employment Type:

Full-Time, Contract Position Status:
New Position

Work Hours:

35 hours per week Salary: $52,789 annually (Level
5), plus comprehensive benefits Contract Duration:
April 1, 2026 to March 31, 2027

Location:

3090 Kingston Rd, Scarborough, ON M1M 1P2 Internal Final date to receive applications:
Monday, March 2, 2026 External Final date to receive applications:
Wednesday March 4, 2026 JOIN OUR TEAM YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected.

We work to promote a climate that is welcoming of all women and individuals who identify as Trans, intersex, non-binary, agender, and/or Two-Spirit.

We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.

The Employment Support Specialist, is responsible for assisting unemployed individuals with their career, employment and training goals under the Job Search Assisted Services component of the Integrated Employment Services (IES) model and for contributing to quality service delivery.

They are required to maintain an effective working relationship with the team and the extended community in accordance with the Mission and Policies of YWCA Toronto.

ABOUT YWCA TORONTO – YWCA EMPLOYMENT CENTRE (3090 KINGSTON ROAD) YWCA Toronto Employment Centre 3090 Kingston Road is a customer-focused program model for job seekers and employers, with focus on women, young women and gender-diverse people.

The YWCA Toronto Employment Centre is funded by the Ministry of Labour, Training and Skills Development through their Employment Ontario Division (EO).

We act as a one-stop service for all jobseekers and employers.

We use our resources to support all job seekers, especially those more distantly removed from the workforce, to reach their goals.

KEY RESPONSIBILITIES Responsible for 10 monthly job starts (employment outcomes) Follows up with clients at least once per month to monitor clients’ progress.

Ensures that comprehensive case notes and other written documentation and statistics for each file is consistently up to date in the FFAI and CaMS databases Identifies employment barriers and provides appropriate referrals to other services.

Assists clients with the application process for job placements and completes Broker Incentive Agreements, as applicable.

Prepares requests for clients’ financial supports as needed Conducts follow ups with clients who exited the program to capture information on job status and to offer further support.

Administers employer contracts, including processing financial incentives, payments, and Employment-Related Financial Supports in a timely manner Conducts site visits at employer premises, including outside regular office hours as needed, to arrange and monitor work placement opportunities both before and during the job placement Conducts outreach to employers, community resources and programs QUALIFICATIONS In-depth knowledge of an academic discipline normally acquired through the completion of an undergraduate degree (examples: Adult Education, Career Counselling, Social Science or equivalent).

Work involves application of theoretical knowledge to job-related problems.