HR Generalist

HR Generalist, Sagicor Financial Corporation

Welcome to Sagicor

Sagicor is a leading financial services provider with over 180 years of history, which operates across the Caribbean, in the United States and Canada.

Sagicor currently operates in 19 countries and maintains a strong market position in most of the markets where it operates. Sagicor has four reporting operating segments, Sagicor Life, Sagicor Jamaica, Sagicor Life USA and Sagicor Canada. For the last 12 months ending September 30, 2024, revenues were US $3.9 billion with assets under management of US $23 billion.

Sagicor’s objective is to be a leading insurance and financial services provider of world class products and services to better serve its customers and other stakeholders in its markets. Sagicor is focused on growing its business in the markets in which we operate and actively supporting the communities in which we serve.

Here’s the job opportunity…

This position is a new vacancy.

As the HR Generalist, reporting to the AVP, Total Rewards & People Experience, you will be responsible for the independent support and execution of core HR operations. This includes supporting the employee lifecycle from benefits and retirement administration, payroll coordination, employee inquiries, HRIS data integrity, to policy implementation. You will also provide support to senior stakeholders, identify process improvements and operational risks.

This role operates in a highly visible, fast‑paced corporate environment requiring sound judgement and professionalism.

• Manage non-executive recruitment lifecycle coordination, including intake, screening, interviewing, and offer letter preparation
• Process employment changes, and maintain accurate, confidential, and audit‑ready employee records within Success Factors and ADP ensuring compliance requirements are consistently met
• Coordinate onboarding, and offboarding logistics as well as deliver new hire orientation
• Act as primary contact for employee benefits and retirement savings program inquiries, and other HR related inquiries while providing guidance on internal policies, HR processes, and employment legislation
• Coordinate employee benefits and retirement savings program enrollments, changes, and communications with external vendors
• Manage high‑touch payroll coordination, including validation of employee changes, answering employee inquiries, and working with the payroll specialist to ensure accuracy
• Identify recurring themes, behavioural trends, inefficiencies, or operational risks and implement practical improvements to strengthen HR service delivery
• Exercise sound judgment when navigating sensitive or time‑sensitive situations, escalating to the AVP, Total Rewards & People Experience as appropriate
• Maintain high standards of HR data accuracy and confidentiality
• Develop and maintain documentation, templates, and process guides
• Prepare routine HR reports and support ad hoc information requests
• Support execution of evolving HR initiatives and program updates

What we pay $80,000.00 -$

• 4‑6 years of progressive HR experience
• Strong working knowledge of Ontario employment legislation
• Experience administering benefits and retirement savings programs
• Effective analytical and problem‑solving capabilities
  
  Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Demonstrated ability to work independently and manage competing priorities
• Strong professional maturity and discretion
• Experience working with HRIS systems, Success Factors & ADP experience is preferred
• Exposure to payroll coordination or payroll processes, is preferred
• CHRP or CHRL designation, or actively pursing is preferred

At Sagicor, it's important for us to keep our people motivated, recognized and rewarded. We offer competitive base, one of the many reasons Sagicor is a great place to work.

When you join the Sagicor team you also get…

• Flexible and hybrid work arrangements
• Opportunities for professional development
• Recognition programs to cheer you on, motivate and reward

A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential. If you do require an accommodation, please email  .

• Sagicor does not utilize AI in our recruitment process to screen, select, or assess applicants