Manager, HR Systems

Overview

Job Number: JR105880 |

Job Title:

Manager, HR Systems | Job Category:
Management |

Location:

Consilium Place | Job Type: Permanent, Full time | Number of Positions: 1

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. SHN is home to North America’s largest nephrology program, a designated cardiac care and spine centre for Scarborough and surrounding communities to the east, and a community-affiliated teaching site for the University of Toronto. We are committed to diversity, inclusion, and excellence in patient care.

This opportunity is posted to support the recruitment of an existing vacant position.

• Provide strategic and operational leadership for SHN’s Human Capital Management (HCM) systems, including Workday, UKG, Parklane, Vocantas, and other workforce technologies.
• Oversight of administration, configuration, optimization, implementation, and continuous enhancement of HR systems supporting the full employee lifecycle (workforce management, talent acquisition, and scheduling).
• Lead a team of HR Systems and Workforce Analytics professionals; collaborate with Human Resources, Payroll, Finance, IT, operational leaders, and external vendors to advance SHN’s People Strategy.
• Ensure effective and efficient use of financial, human, and material resources; drive operational excellence through data governance, process optimization, system adoption, and workforce insights.
• Provide operational leadership for system implementations, configurations, testing, deployments, upgrades, releases, and ongoing maintenance across platforms (Workday, UKG, and related technologies).
• Lead requirements gathering, workflow design, configuration, testing, issue resolution, change management, and end-user training/adoption for system implementations and optimizations.
• Partner with HR, Payroll, Finance, IT, and stakeholders to enhance processes, governance, reporting capabilities, and efficiency.
• Ensure configurations comply with legislative requirements, collective agreements, policies, and arbitration outcomes where applicable.
• Oversee workforce analytics and reporting; define metrics and deliver dashboards, reports, and insights for workforce planning and data-driven decisions.
• Develop communication materials (briefing notes, dashboards, presentations, executive reports) for leaders at all levels.
• Manage vendor relationships and collaborate with internal and external partners to support implementations, upgrades, integrations, and issue resolution.
• Establish and maintain data quality, governance, audit, and security practices for workforce data.
• Identify opportunities for process redesign, automation, and system integration to improve the employee and manager experience.
• Monitor HR technology trends and benchmarking; provide recommendations for continuous improvement and modernization.

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, Health Administration, or related field. Graduate degree, CHRL designation, or relevant certification considered an asset.
• Workday and/or UKG certification(s) strongly preferred.
• Minimum 3 years of progressive experience in HR systems, HRIS, or HR technology, including administration, implementation, and configuration in enterprise HCM environments.
• Hands-on experience with Workday and/or UKG implementation, configuration, optimization, or support required.
• Experience supporting or leading enterprise system implementations, upgrades, releases, integrations, testing, and business process redesign.
• Strong understanding of core HR processes (recruitment, onboarding, workforce management, scheduling, compensation, benefits, payroll interfaces, organizational structures, employee lifecycle transactions).
• Experience in HR operations, workforce analytics, and/or HR technology within a unionized environment; healthcare or hospital experience considered an asset.
• Knowledge of collective agreements and their application within a hospital setting preferred.
• Strong analytical and problem-solving skills; ability to translate business requirements into technical solutions.
• Excellent…