Branch & Operations Manager; Real Estate Brokerage

This opportunity is being recruited confidentially through The HR Pro on behalf of a growing and innovative real estate brokerage.

Our client is an innovative and rapidly expanding real estate brokerage with a reputation for delivering a modern, agent-focused experience and a strong commitment to growth, collaboration, and entrepreneurial thinking.

Backed by an internationally recognized real estate brand, the organization combines the resources and credibility of a global network with the culture, agility, and personal touch of a growth-minded brokerage.

As the company continues to expand its presence across Ontario, they are seeking a Branch Growth & Operations Manager based in Toronto's prestigious Yorkville district to play a key leadership role in attracting top talent, supporting agent success, and driving branch performance.

This is not a traditional branch management role.

The successful candidate will spend a significant portion of their time focused on recruiting, growth, coaching, and business development while helping shape the future direction of an expanding organization.

You are a builder, not a caretaker.

You enjoy creating momentum, attracting talent, developing people, and helping organizations grow. You are equally comfortable leading a team meeting, recruiting a new agent, reviewing operational performance, or coaching someone toward greater success.

You thrive in a growth-focused environment and are energized by the opportunity to make a meaningful impact on the success of a branch, its agents, and the broader organization.

A significant portion of your time will be dedicated to agent recruitment, relationship building, and business growth initiatives.

As Branch Growth & Operations Manager, you will be responsible for the overall success of a growing branch location, including agent recruitment, retention, operational leadership, compliance oversight, and performance management.

You will work closely with senior leadership to drive growth initiatives, support branch operations, and foster a high-performance culture that attracts and retains top talent.

• Lead recruiting efforts for new agents and team leaders
• Build and maintain a consistent recruiting pipeline
• Conduct networking, outreach, interviews, and recruitment meetings
• Present the brokerage's value proposition to prospective agents
• Support onboarding and integration of new agents
• Track recruiting activity and performance metrics

• Coach, mentor, and support agents in achieving their goals
• Foster a collaborative and performance-driven culture
• Support training and professional development initiatives
• Monitor engagement, productivity, and retention

• Oversee day-to-day branch operations
• Supervise administrative team members
• Implement and improve systems, workflows, and processes
• Support branch financial performance and operational efficiency
• Ensure exceptional service standards throughout the office

• Ensure compliance with applicable regulatory requirements
• Maintain brokerage policies, procedures, and standards
• Act as a trusted resource for compliance-related matters

• Build relationships within the local real estate community
• Represent the brokerage at networking and industry events
• Support strategic growth initiatives and market expansion efforts
• Promote a positive and professional brand presence

#hiringhp

• Active Ontario Real Estate License in good standing (Broker designation strongly preferred)
• Minimum 5+ years of experience in the real estate industry
• Minimum 3+ years of leadership experience managing a brokerage office, branch, sales team, or comparable business unit
• Proven experience recruiting and onboarding real estate agents, sales professionals, or business development talent
• Strong understanding of TRESA
  , RECO
  , and Ontario real estate compliance requirements
• Experience managing branch operations, performance metrics, and business objectives
• Exceptional communication, relationship-building, and coaching…