Workday Analyst

Job Title:
Workday HRIS Analyst

Job Description

The Workday HRIS Analyst plays a key role on the HR project implementation team for a new, enterprise-wide Human Resource Information System, with a primary focus on Workday. This role supports the full HRIS implementation lifecycle, including core HR, absence, benefits, recruitment, and payroll, by driving process documentation, data accuracy, testing, and change readiness. The analyst facilitates workflow discussions, refines HRIS requirements, supports system testing and training, and ensures that HR technology and processes are aligned, efficient, and well-documented.

This position offers the opportunity to focus on a high-impact project, contribute to continuous improvement, and leave a lasting legacy on HR processes and systems.

Responsibilities

• Facilitate discussions with HR team members to review and refine HR workflows based on program planning and design, with the goal of maximizing efficiencies, reducing wasted time and effort, and aligning work across various HR processes.
• Coordinate and actively participate in documentation meetings with HR, IT, and other stakeholders to understand how work is currently performed and to capture detailed process documentation.
• Assist in refining HRIS requirements for Workday system modules, including core HR, absence, benefits, recruitment, and payroll, and create or revise test scenarios related to people services transactions and HR system changes.
• Suggest process and system solutions, empowering team members to redesign workflows and resolve identified problem areas in HR operations and HRIS usage.
• Identify continuous improvement opportunities by analyzing questions and feedback from the project team, HR department, key stakeholders, and employees, and translate these into actionable recommendations.
• Identify opportunities for HR technology, particularly Workday, to reduce manual work and streamline HR processes, including data entry and reporting activities.
• Act as a subject matter expert on HR systems, especially Workday, providing guidance on functionality, integrations, data flows, and system capabilities.
• Identify changes that impact people, processes, or technology, and work with the project team to manage these changes effectively through planning, communication, and training.
• Follow up with team members during testing stages to resolve issues, support troubleshooting, and help drive various improvement plans to completion.
• Support data integrity and data cleansing efforts by administering and evaluating standard, audit, and exception reports, ensuring accuracy and consistency of HR data.
• Analyze HR systems to ensure that reporting structures, department structures, and employee data are current, accurate, and aligned with organizational design.
• Troubleshoot HRIS issues and collaborate with IT teams and external vendors to diagnose problems, implement fixes, and validate resolutions.
• Track and analyze recurring issues and trends, documenting patterns and working with stakeholders to address root causes and prevent future occurrences.
• Partner and collaborate with subject matter experts in HR operations, organizational development, occupational health and safety, and payroll to support system training and process alignment.
• Support the development of training materials and communication content related to new HR processes, HRIS functionality, and changes impacting employees and leaders.
• Test the HRIS solution as part of multiple testing cycles, including executing test scripts, validating data, and supporting reconciliation testing and related documentation.
• Deliver HRIS system training to end users as part of the deployment process, ensuring they understand new workflows, system features, and responsibilities.
• Serve as a primary support contact for HRIS-related inquiries, responding to employee questions and providing general administrative support for testing, training, and issue resolution.
• Enter HR and payroll-related transactions into the system accurately, question inconsistencies, and document business processes to support a smooth transition from legacy systems to Workday.
• Support change readiness activities by maintaining change logs, assisting with communication plans, and contributing to training and readiness activities for go-live.
• Contribute to process documentation by identifying gaps, documenting end-to-end workflows, and proposing improvements that align with best practices and operational requirements.
• Liaise with functional leads and internal clients to deepen understanding of HR workflows in a large, complex organization and to ensure that system design supports both operational needs and best practices.
• Support the HR team in balancing testing, data analysis, issue resolution, documentation, and change management activities in preparation for go-live.
• Collaborate with internal staff and leaders by providing advice, policy and collective agreement interpretation, and recommendations related to HR processes and…