Employee Support Specialist, HR at Meridian

Join Meridian as an Employee Support Specialist, focusing on HR inquiries in a hybrid work environment. You'll deliver hands-on support to enhance employee experience and operational efficiency.

In this role, you'll act as the 'human in the loop' for employee inquiries, ensuring effective triaging and resolution. The position highlights your skills in HRIS transactions, data integrity, and customer service. Join a culture that values creativity and collaboration while actively participating in the overall HR process improvement.

Key Responsibilities:

• Handle Tier 1 support for HR-related inquiries

• Ensure timely SLA management for response efficiency

• Process HRIS transactions with high data accuracy

• Promote internal compliance and risk management standards

• Assist with administrative tasks like invoicing and documentation

Requirements:

• Minimum 2 years in HR service operations

• Education in Human Resources or a related field

• Familiarity with HRIS and case management systems

• Strong customer service and interpersonal skills

• Focused approach toward detail and process improvement

Support Meridian's mission while building your expertise and contributing to a collaborative HR environment.
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