People Services Consultant

Division & Section:
Municipal Licensing & Standards, MLS Finance & Business Services

Work Location:

City Hall, 100 Queen Street West & 1530 Markham Rd.

Job Type & Duration:
Full-time, 1 Temporary (approximately 7 months)

Salary Range: $89,337.00 - $

• Shift Information:
  Monday to Friday, 35 hours per week
• Affiliation:
  Non-Union
• Number of Positions Open: 1
• Posting Period: 04-Aug-206 to 11-Aug-2026

• Develops and implements execution plans associated with the section/division strategic plan which includes plan development, communication, documentation, delivery, tracking, monitoring and improvements.
• Provides human resource related support & strategic advice, in conjunction with People & Equity Division, in the following areas: recruitment & selection, return to work/workplace accommodation, complement management, employee & labour relations, organizational design/realignment, employee engagement, and attendance management.
• Leads and/or coordinates divisional human resource related work groups and projects, ensuring effective teamwork and communication, and high standards of work quality.
• Provides guidance and advice regarding Corporate and Divisional policies and procedures and legislative regulations to all levels of staff and ensures consistent and timely implementation and adherence throughout the division.
• Identifies human resource related trends and needs in the division, recommends and implements a variety of programs and initiatives.
• Implements a variety of strategies, initiatives and tools to promote performance and client service excellence.
• Oversees and administers transfer requests, police reference checks, leave of absence requests, etc.to ensure adherence to corporate policies, collective agreements, and relevant legislation.
• Supports the recruitment and promotional process for the division, ensuring processes are fair and adhere to corporate policies, procedures, Human Rights legislation and collective agreements.
• Provides divisional complement and position management support, monitoring, and expertise, in collaboration with the all divisional service lines, utilizing Success Factors and SAP.
• Provides strategic direction on the analysis of human resources issues, short- and long-term planning and the development of related policies and procedures.
• Coordinates and/or leads divisional return to work and workplace accommodation matters and initiatives in conjunction with People & Equity Division.
• Develops and implements communication strategies, designs, customizes and delivers staff development programs.
• Works collaboratively and in conjunction with the Corporate Employee and Labour Relations team when providing advice on collective agreements and in administering Collective Agreement matters.
• Leads and/or supports workplace investigations in the division.
• Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Ensures efficient facilitation and effective oversight of divisional Success Factorssubmissions and approvals
• Supports and/or facilitates training and information sessions to support divisional initiatives and programs.
• Develops and implements consultative processes, frameworks, and tools to strategize with stakeholders on divisional human resource related business needs and initiatives.
• Supports the development and implementation of divisional human resource focused strategic plans.
• Develops and implements innovative human resource related strategies to meet divisional needs and to support divisional and/or corporate priorities.
• Prepares comprehensive reports, work plans, presentation material, briefing notes and other management correspondence.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Ensure that programs and services are delivered through an equity, diversity and inclusion (EDI) leans.
• Represents the division on human resource related matters

• Post-secondary education in a discipline pertinent to the position combined with relevant professional experience, or the equivalent combination of education and experience.
• Considerable experience developing and delivering human resource strategies/services in multiple functional areas in a large organization.
• Considerable experience leading and implementing significant initiatives and projects that support organizational change.
• Considerable experience preparing comprehensive reports, management correspondence, and presentation materials using Microsoft Office Suite.
• Considerable experience utilizing HR/Payroll applications (such as Success Factors, SAP, etc.).
• Comprehensive knowledge of employment related legislation, including the Employment Standards Act, Human Rights Code, Occupational Health & Safety Act, applicable collective agreements and human resources policies.
• Proven consultation and…