At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
Looking for a company that encourages passion, courage and creativity, where you will join the team crafting the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.
Our People Experience department is passionate about improving employee experience and is dedicated to delivering end-to-end support to our global workforce! They provide employees with a stellar HR experience and offer solutions for business needs. As an Employee Relations Partner, you will provide mentorship, support and recommendations for the resolution of critical and complex employee relations matters. You will provide consultation and mentor Americas-based staff members and supervisors.
This includes complex performance management, compliance and investigations, conflict resolution, benefit policy, labor law legislation, and sensitive exit and termination management. The Employee Relations Specialist will have proven experience closely collaborating with other People Partners such as People Business Partners (PBPs), eBay Employment Counsel, People & Organizational Development Partners and other COEs.
What you will accomplish:
Provide mentorship and advice to managers on performance management and remedial measures relevant to the location jurisdiction. Help them implement corrective action processes consistently across business entities.
Deliver employee relations related presentations and training content
Respond and resolve HR-related inquiries from employees, managers, Centers of Excellence (e.g. Compensation, Benefits, Recruiting, and Learning & Organization Development, Payroll) and Vendors via email, and chat, meeting agreed Service Level Agreements and applying a Case Management System to record case notes
Approve and facilitate HR transactions as required by automated workflows and processes HR transactions for employees and managers when the primary self-service channel cannot be used
Help new hires prepare to onboard from the moment they receive their verbal offer all the way to their first day
Conduct internal investigations and advise on employee complaints and grievances (e.g., discrimination, harassment, retaliation) recommend solutions, conduct root cause analysis, and assist with facilitation of remediation activities and corrective action
Provide jurisdictionally appropriate legal advice and interpretation on employment legislation, and handle most aspects of involuntary employee terminations in conjunction with the business
In close partnership with People Business Partners, support managers and employees through departmental restructuring activities
Support complicated leave of absence and accommodation situations by offering a high touch and consistent approach to employees and leaders
Participate in broad range of projects across the People Experience team as well as recommend process improvement and policy development
What you will bring:
Demonstrated solid knowledge and understanding of employment legislation. This includes how it is interpreted and applied. Also covers employment practices related to performance management, FMLA, Canada Labour Code, ADA, Accessible Canada Act (ACA), FLSA, and ERISA.
Proven knowledge of Employee Standards Act, Common Law, Human…
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