Description
Current work authorization for Canada is required for all openings.
You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.
The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.
The incumbent of this role is required to review and process documents in both official languages (French and English) to meet our industry regulatory obligations. It is required that they demonstrate advanced communication skills in both languages.
Who We Are
At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.
Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.
How You’ll Make an Impact:
The HR Services Associate Bilingual is responsible for providing a wide variety of administrative support services for the HR Services team.
Interacts with all levels of the organization as well as external clients/contacts and supports the day-today operations of the HR Services.
1. Responsible for purchase order creation and arranging invoice payment for the Human Resources department.
Purchase Orders are created and adhere to corporate guidelines.
Invoice payments are timely and accurate.
Invoice tracking report is updated on a timely basis
All troubleshooting activities are managed to ensure the timely creation of purchase orders and prompt payment of invoices.
Provide guidance and support to various HR stakeholders regarding purchase order creation and invoice payment processes.
2. Provides operational support to the payroll function.
Assists with the accurate and timely processing of payroll
Assists with bilingual inquiries related to payroll
Provides support managing the Fidelity Canada reimbursement programs including assisting with the creation and updating of intake forms, employee follow-ups and program tracking reports
3. Provides support managing the HR Operations mailbox
Ensure employee inquiries are replied to in a timely and accurate basis.
Assists with bilingual inquiries
Assists the HR Operation and Payroll teams with follow-up to employee queries.
4. Provides support for managing our intranet site relating to HR Services
Conducts regular audit of intranet site material relating to HR Services
Identifies material which requires an update and coordinates with the various groups (i.e Compensation and Benefits, Payroll, HR Operations and Corporate Security).
5. Provides administrative support for duties as assigned with HR Services
Provide bilingual support to HR Operations and Payroll teams
What We Are Looking For:
Highschool diploma (or equivalent experience)
Minimum 1 year of experience in an HR Generalist capacity
Knowledge of MS Excel, PowerPoint, Word and Outlook
Experience Using Workday (or equivalent HRIS tool)
The Expertise You Bring:
Excellent organizational skills and an ability to multitask and work with minimal supervision
Quick to learn new processes and adept at identifying and resolving issues
Ability to maintain confidentiality and demonstrate considerable use of tact, diplomacy, discretion, and judgment
Flexible and open to continuous change and ambiguity. Must be adaptable, and work effectively within a variety of situations, and with various individuals or groups.
Excellent verbal and written communication skills Strong team player who can partner well with the various functions within HR Services
Must be bilingual in French and English
Total Rewards That Reflect Your Impact
We believe exceptional work deserves exceptional…
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