Human Resources Manager

We’re seeking an HR Manager to join the People & Culture team at Points Bet Canada on a 12-month contract, with strong potential to convert to a permanent, full-time role. This position is focused on day-to-day people operations supporting the employee lifecycle, resolving day-to-day HR queries, and keeping core people processes running smoothly while also partnering closely with our global People & Culture colleagues across Canada, Australia, and Japan to help deliver on broader organizational priorities.

You’ll work closely with cross-regional stakeholders to ensure a consistent, high-quality employee experience.

Points Bet was originally founded in the sports wagering market of Australia. It has quickly become one of the fastest growing and most dynamic sports book and iGaming companies in the world. Since the launch of the regulated gaming market in Ontario, Points Bet Canada has been at the forefront of the industry with its leading sports betting products and casino experience, offering best-in-class entertainment with unmatched customer satisfaction.

We provide an opportunity for our people to work in an environment that is rewarding, fun, and challenging. Our proprietary sports book platform and our commitment to an in-house approach power unrivalled innovation and personalized experiences that our customers cannot get anywhere else.

Our partnerships with leading sports organizations, teams, and leagues provide both our customers and team members with the opportunity to experience first-hand the thrill of an overtime goal and a buzzer beater!

• Commercial Partner of the Toronto Maple Leafs, Toronto Raptors, Toronto FC, and Toronto Argonauts
• Commercial Partner of Club Link Canada
• Authorized Betting Operator of the National Basketball Association (NBA)
• Authorized Betting Operator of the Women’s National Basketball Association (WNBA)

There is no greater time than now to join the Points Bet People & Culture team. You are dedicated to supporting employees and building a great day-to-day workplace experience. You take pride in being reliable, detail-oriented, and people-focused, even when juggling competing priorities. You value clear communication, discretion, and fairness, and you enjoy working with colleagues across different regions and time zones.

• Lead the implementation of our new HRIS system, Employment Hero, for Points Bet Canada from setup and data migration through to rollout and employee adoption.
• Assist in getting our new office space set up, supporting logistics and coordination as part of the broader move.
• Play a key role in building out the Alberta team, supporting hiring, onboarding, and early team formation as Points Bet launches in the Alberta market.

• Act as a first point of contact for employees on day-to-day HR queries from onboarding and benefits to policy interpretation and general people matters.
• Support the end-to-end employee lifecycle onboarding, probation check-ins, internal moves, and offboarding ensuring a consistent and positive experience at every stage.
• Prepare and maintain HR documentation, including offer letters, contracts, and role-change letters, in line with Ontario and Alberta employment standards.
• Track and report on key people metrics (e.g., turnover, time-to-hire, headcount) to support data-informed decision-making.
• Partner with People & Culture colleagues across Canada and Australia and Japan to align on shared frameworks, policies, and ways of working.
• Join and contribute to cross-regional working sessions, sharing local context and surfacing risks or opportunities specific to the Canadian and Alberta market.

• Support the resolution of day-to-day employee relations matters, escalating complex cases appropriately.
• Help ensure HR practices align with Ontario and Alberta employment legislation (ESA, Ontario Human Rights Code, AODA) and internal policy.
• Assist with maintaining job descriptions, organizational structure documentation, and related governance materials (e.g., compliance).

• Support employee engagement initiatives, including ERG…