Senior Human Relations Business Partner

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

The Senior HR Business Partner provides strategic HR leadership to leaders, ensuring people strategies are aligned with organizational goals while coaching and supporting leaders across the organization. The role partners closely with HR Centers of Excellence and leadership teams to design and implement workforce initiatives that strengthen employee engagement, leadership effectiveness, talent management, and organizational performance. At The Salvation Army Canada, this position directly contributes to the mission by ensuring leaders have the people strategies, support, and HR expertise needed to effectively serve employees and deliver programs and services to communities across the country.

By aligning talent, culture, and organizational objectives, the Sr. HRBP helps build a strong workforce that enables The Salvation Army to maximize its impact on those it serves. This role supports leaders across Hamilton and London and serves as a strategic Human Relations partner in both unionized and non-unionized environments. Approximately 40% of the role is focused on labour relations, including collective agreement interpretation, and grievance resolution.

This role is primarily remote (approximately 90%), with occasional travel (approximately 10%) required to attend meetings and connect with leaders.

• Partner with Divisional HR leadership to implement HR strategies and priorities that strengthen organizational effectiveness and support business objectives.
• Advise on complex employee relations, workforce, and people-related matters to facilitate informed decision-making and positive organizational outcomes.
• Provides Human Relations consultation and guidance to leaders in unionized environments.
• Supports labour relations activities representing approximately 40% of the position, including collective agreement interpretation, grievance management, and partnership with union representatives.
• Advises leaders on employee and labour relations matters while ensuring compliance with legislation, collective agreements, and organizational policies.
• Deliver coaching and development programs, and leadership support that enhance employee growth, leadership capability, and succession readiness.
• Analyze organizational needs, workforce data, and program effectiveness metrics to identify gaps, remove barriers, and drive continuous improvement initiatives.
• Facilitate organizational design projects by assessing current structures, evaluating future-state requirements, managing change impacts, and supporting implementation efforts.
• Develop short- and long-term workforce plans by assessing capability gaps, and recommending hiring, development, and workforce optimization strategies.
• Support succession planning initiatives by identifying critical roles, evaluating successor readiness, and creating development pathways that ensure leadership continuity and organizational sustainability.

• Completion of university degree in Human Resources, social sciences, business or related field
• CHRL/CPHR designation is an advantage.
• Seven years of prior related experience including managerial leadership, and specialized experience within several HR functional areas.
• Demontrates progressive HR generalist experience supporting multiple client…