Manager of Employee and Labour Relations

Reporting to the Chief Human Resources Officer (CHRO), the Manager, Employee & Labour Relations strategically supports CAST's management and staff by implementing people strategies that drive organizational results in support of HR's and CAST's strategic plans. The Manager leads employee and labour relations initiatives including labour-management collaboration, collective bargaining, collective agreement administration, conflict resolution, workplace investigations, employee engagement, and performance management.

The Manager ensures appropriate actions are taken regarding human rights complaints, workplace harassment investigations, grievance management, and the mediation of workplace conflict, while supporting Human Resources' vision of achieving harmonious employee-employer relationships and a positive, productive labour relations environment. In collaboration with HR colleagues, the Human Resources Manager, Employee & Labour Relations provides strategic HR leadership by supporting committees, labour relations initiatives, policy development, employee relations programs, and organizational compliance with employment, labour, and human rights legislation.

Supports the CHRO to plan, develop, lead, implement, and evaluate activities to meet long-term and short-term employee needs in support of the strategic direction of the organization.

• In conjunction with the Chief Human Resources Officer, develops an overall employee and labour relations strategy and mandate
• Partners, supports and backs-up the CHRO/Chief Negotiator through the Bargaining process
• Assumes role of Chief negotiator/spokesperson as assigned by the CHRO
• Actively participates and supports the bargaining teams, contributing to the development of bargaining strategy.
• Develops the proposed bargaining mandate and parameters for Executive Team and Board approval
• Provides research and metrics analysis, presentations and recommendations or organizational and staff effectiveness with impacts on CAST from a Labour Relations perspective.
• Coordinates, facilitates and participates in regular Union Management Meetings.
• Interfaces and partners with the Union Executive to develop proactive and constructive labour relations
• Accountable for managing dispute resolution, grievances, mediation, arbitration, HRTO and litigation.
• Interfaces with internal and external legal counsel as required.
• Coordinates, advises and/or conducts workplace investigations as required.
• Supports management in the interpretation and administration of the collective agreements.

• Contributes to the formulation of the HR integrated agenda, priorities and objectives, and collaborates with HR colleagues to implement cross-functional initiatives by sharing knowledge and experience informally or through participation in project teams.
• Ensures Society’s Code of Ethics, Confidentiality, Anti-Oppression/ Anti-Racism, Harassment & Discrimination policies, etc. are incorporated into self and team.
• Creates, manages and leads teams that reflect diversity, support differences and encourages different perspectives.
• Identifies opportunities to develop and cultivate stakeholder engagement.
• Uses sound judgment in consideration of financial resources within branch/departmental budget.
• Ensures compliance with Society’s financial policies and procedures.
• Works, and ensures assigned staff works, in a safe manner in accordance with the Society’s health and safety policies and procedures and all relevant legislation.
• Performs additional duties, as assigned.

• Bachelor’s degree in human resources and/or labour relations, organizational behaviour, business, or equivalent in proven directly related professional experience
• Seven (7) years of progressively responsible experience in human resources, employee and labour relations, collective bargaining, training and/or industrial relations
• Demonstrated experience in people management, supervising, coaching, mentoring, problem-solving, and organizational processes
• Excellent consulting, communication and engagement skills, coupled with the ability to influence senior stakeholders in…