Head of Commercial

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US $6.2 billion and backed by world‑leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future.

If you’re ready to do the most ambitious work of your career, join us.

We hire successful builders with founder‑like energy who want real impact, accelerated learning, and true ownership. You bring strong role‑related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end‑to‑end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium‑sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross‑border payments and unlock new revenue streams.

As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

As the Head of SME & Growth, Canada, you will lead the team who are responsible for acquiring, retaining and monetizing our customers in Canada. You will have responsibility for initiating, executing, and scaling our Go‑To‑Market activities and help build out the team to drive exponential growth for Airwallex in years to come.

This role is based in Toronto, Ontario, Canada.

• Build, lead, and coach the SMB and Mid‑Market sales teams in Canada
• Drive growth and help scale our Canadian business exponentially
• Collaborate with commercial and strategy leaders to drive growth initiatives that involve all aspects of the customer lifecycle (customer acquisition, activation, retention, and upselling)
• Leverage your strong understanding of modern practice in building multi‑functional, multi‑channel customer acquisition operations
• Help define the key verticals, positioning and value proposition of our products to drive growth
• Partner with Americas and Global Marketing to strategize and execute effective customer acquisition campaigns
• Build channel partnerships with local vendors
• Work hand in hand with other regions and the global Product team to build the right user experience and tools to continue to drive exponential growth
• Have the ability to balance vision setting (in collaboration with the Strategy team) and rigorous execution
• Serve as the prominent representative of Airwallex within the SME business segment in Canada

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

• At least 10 years of progressive GTM experience, including in strategy consulting or operational leadership roles in a high‑growth company
• 5+ years of experience leading and managing GTM teams of 10 or more, including sales, account management,…